Windows hello pin something went wrong try again later reddit I just did a factory reset on my Moto G. I click on it and it just says "Something went wrong. The Ngc folder is saved in the Windows folder and is where the PIN information is stored. You can try again, or skip this step and set up a PIN later. " I've tried setting a new pin for a month now and I've tried Deleting the NGC folder but it still doesn't work. ' I tried removing the PIN, but now the 'Add' button is inaccessible. Fingerprint and PIN are no longer greyed out. If I click on Fingerprint, it shows "Something went wrong. " Jul 29, 2024 · Although the leading cause for your Windows Hello not working is update issues, other possible reasons exist. Idk what to do. When I click set up my pin, nothing happens and the message stays there. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Feb 13, 2025 · Hello, Kyle Langenstein . dat file into a newly created folder as a backup. Add the PIN, then the Apr 9, 2020 · This is a personal computer, it does not belong to any organization. Jul 28, 2023 · Hey, So Today i Formatted my PC, Deleted all the partitions and Re-Installed Windows 10 Pro [I Was using Windows 11], and after Re-installing when it Asked to Sign-in Microsoft Account i Tried to put Aug 30, 2019 · Hi, winstonSmith My name is Aracely, I am an Independent Advisor. Oct 3, 2021 · Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. well now it says this option is currently unavailible - click to learn more. How can I fix it? Several times, the laptop would just kick out of it and I would be sent back to the login screen. It Sep 12, 2024 · So i ended up forgetting my pin, so as anyone would do I pressed “ forgot my pin” and did the whole process, but every single time it would say “something went wrong, we weren’t able to set up your pin, try again later” so I waited and tried again later but the same issue popped up. If you are experiencing the reported problem on computers that have been set up for an organization (e. Some errors are transient and resolve themselves. The key setting is the "Work or School Account" with the colorful windows logo by it. When I go to settings -> Accounts -> Sign-in options -> Change password I I don't think so. I have always ignored problems with windows until they became apparent, though with this it is a security issue and my recent searches seem to tell me to figure it out on my own. Enable "Turn on convenience PIN sign-in" using Group Policy. Press continue - Create new PIN. Under the sign in options, Windows Hello Pin, I see a message that says Something went wrong. " The popup has only a Quit button. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft I'm on a domain managed computer (Windows 10 Enterprise). * * Note: This issue usually occurs on domain computers. Click to set up your PIN again. So I haven't use windows 11 very much. May 9, 2024 · To fix Something went wrong, Try again later error during Windows Hello setup, roll back Fingerprint driver, and delete the files inside the NGC folder. I've been stuck solving this for days. Way 4: Disable Internet Protocol Version 6(IPv6) If changing DNS does not work, you can try the following method: As of the latest Apple Music for Windows 11 update, basically it works the first time I open it after install and login. Try again Later. Oct 8, 2023 · It may be due to the PIN code problem, here are the steps to fix it: Steps: Press “Win + I” to open the settings window → Accounts → Sign-in options → Windows Hello PIN → Remove. Scroll down the list of Windows services and locate Windows Firewall. This PC has no group policy, it's my personal computer so I don't know what went wrong, but I would like to have my PIN back. idk since when cause i had been used to using the pin cause when i hibernate it won't let me use fingerprint. Later, got approve and send back to Microsoft Server for data verification or something and back again to my PC Windows. First time I reset it without issue. Something went wrong (code: 0x8009002d). No matter what I put on my avatar, when I press save this message pops up. It states, 'This option currently unavailable' and along with 'Something went wrong. Every time I try to reset it, it shows me a window with the text below. You can try again, or skip this step and set up PIN later" since 2 years ago until now. Jan 23, 2024 · My Windows Hello PIN isn't working, and I have no alternative password options. Now you can login with the new PIN code but Facial recognition is gone. We weren't able to setup your pin, You can try again or skip this step and setup a pin later). It’s a horrifically bad practice, because the moment you have lost your Microsoft account, you have lost access to your computer. After clicking the Add PIN button nothing happens. The Wizard screen says, "Something went wrong. Let me know if you still need more help. Aug 19, 2022 · Windows Hello for Business, Something went wrong. Type “Something went wrong and your PIN isn't available” Windows 10 I tried using my laptop the other day but when I first tried to, that message popped out and everytime I tried putting my correct PIN, it says the same thing over and over. I recommend you repair Windows completely before you should make a copy of your files. It must be a leftover from Windows 10. Reboot the device and then try to create the PIN again. Processor AMD Ryzen 7 5800HS with Oct 6, 2024 · In your description, you are unable to set up Windows Hello. The upgrade from Windows 10 to Windows 11 is free for eligible Windows 10 PCs. But since this was one of the suggested posts when googling this problem, I'll add a comment here. Sometimes it helps to try again or you can skip for now and do this later. Follow the instructions to set up a local account. Whenever I try to use it, the system shows me "Something went wrong on our end. This error message is common and usually fixes itself after a short time. When I login, it says something about setting up a Windows Hello pin (keep in mind I already have a password) and after I click next it says “Something went wrong”. Try to create the PIN again. He enters his password and tries to reset his pin but it then says “Something went wrong, we weren’t able to reset your pin” and it just goes round and round in circles and I can’t find any solution online. Feb 26, 2022 · The problem I am facing since the time I bought it from HP World is whenever I try to change the password or try to insert a new fingerprint through the sign-in options in settings. Restart your device to see if that fixes the problem. Any ideas? Ask any questions about Windows and get help here! For issues unrelated to Windows, use r/TechSupport Jan 24, 2025 · Windows Hello has been repeatedly giving me problems when logging in to my laptop and using saved passwords for autofills. Type “services. Disconnect that. I am currently still on local account. msc , and more. -Resolve problems with PIN/Password login on Windows: First, at the login screen, hold the Shift key and restart the PC, this will enter the recovery environment, in the options that appear, click on Troubleshoot, Advanced options, Startup repair. I recently downgraded from windows 11 to windows 10, but had no problems before I restarted my computer in safe mode. The problem is, when I try to click to set up my pin again, after entering my microsoft account password and entering a verification code, I get this error The best privacy online. Click Sign in with a Local Account instead. From the information you described, it seems that you are stuck in the computer login system interface, which is a case of pin abnormality. First you can try to delete the pin from your computer, reboot a couple of times, then put a new pin back in. Jul 29, 2017 · Sometimes the user gets “Something went wrong. Then click on "Sign-in Options". Tried everything, still refuses to work. Then, in the center panel, you will see ways to protect access to your computer. Nov 5, 2023 · When I try to create a PIN, I get the message "Something went wrong. Jul 23, 2024 · Try again later. Ask any questions about Windows and get help here! For issues unrelated to Windows, use r/TechSupport Jan 29, 2025 · Something went wrong. Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. Open the Services pane and stop the Biometrics service. I am connected to our domain at work. This happened twice now, I go to log in have the message something went wrong and my pin needs to be reset. " When I open support links for Windows Hello, it says my system is not up to date. I have some clues deep in the Event Viewer. After these commands, you should reset your PC, and try using the app again. Below is a list of all the effective solutions you can try Jun 7, 2022 · I start my computer up & sign into the Microsoft Account screen with my password. It prompts me to reset my PIN. When I go to Accounts > Sign-in options Facial recognition (Windows Hello) says 'This option is currently unavailable'. " I give Windows all my info and use a one time code to log back in. msc, and hit Jun 5, 2022 · Surface book2; I got this message "Windows Hello PIN Something went wrong. I don’t know what to do to fix this, i’m begging you pls reddit help me. I already tried uninstalling in device manager and other methods taught in Youtube. “Something went wrong, please try again later” I get this message every time I make an attempt to customize my avatar. Sep 12, 2023 · Issue: When signing in with Windows Hello PIN, Fingerprint or Face Camera triggers the message "sorry, something went wrong please Harassment is any behavior intended to disturb or upset a person or group of people. Checking Windows 11 Version: Use Win + R and type winver to see the OS version and build. We determine that there may be some issues with the configuration information about Windows Hello (biometric services and caching of PINs). On the screen that appears, click Accounts; On the left, select Input Options. If Windows Hello doesn’t work, you may get the message “something went wrong. " Oct 11, 2024 · Just tried to sign in to MS store and after entering my pin I received the message "Something went wrong. Click Windows Hello PIN. I looked in the NGC folder that I saw mentioned in other places but it is empty. The issue started when I installed Teams on my mobile and changed my user password which I couldn't recall. When it prompts for the parent's email go to the bottom to the small blue letters of the prompt and it says something about not being correct (that is not a child account) and I changed the DOB. Here are the most common causes for Windows Hello to stop working: PIN login is unauthorized: The PIN login authorization needs to be enabled to use Windows Hello. After that, I was FINALLY granted access to my laptop. Microsoft account×Something went wrongWe weren't Sorry, something went wrong. We weren't able to set up your PIN. So I click next & get "SOMETHING WENT WRONG. So I restart and I have to reset my PIN. Method 2. It just keeps saying "Something went wrong. I most have not enabled a service or something. dat file. Mar 31, 2023 · Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. " But when I click on "Set up my PIN", it can't because it hasn't connected to the internet at this step. Try again later when trying to Add / modify PIN. Nothing worked and I started thinking about just creating a new account on the machine and try to recover all - BUT THEN YOU CAME, THE PROPHET AND SAVED ME WITH THAT CUTE BATCH FILE <3 Nov 8, 2017 · When I go to the Sign-in options portion of the Settings app. Feb 3, 2022 · I understand that you are having Windows Hello PIN issues. Only hours later when I opened up my laptop, it under went a long update and when it was finished and brought me back to the lock screen, below the Windows Hello eye said “Sorry something went wrong. Jan 20, 2025 · Click to set up your PIN again. Try again, or select Cancel to set up your device later. However, when I try to reset my PIN, it says, "Something went wrong. I have tried enabling 'Turn on convenience PIN Sign-in' and 'Hello for Business' policies in all the various combinations. Press "win + i" to open the settings, go to "Accounts"-"Login options"-"PIN", and then manually set your PIN. " I tried multiple things like deleting the content of the NGC Folder or starting up Windows in Safe Mode. The above command line will reset the Trusted Platform Module to its default state. Select everything in this folder and delete it. Just go to Settings > Accounts and click Add account. when i go to set up my pin i sign into my microsoft account and use the code it sends, then click continue to Aug 17, 2019 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. For that, I have to allow the login using the Authenticator app on my phone. Re-Instal Gaming Services Through the Power Shell Our last recommendation is forcing Gaming Services to re-install using a PowerShell command. Then, follow the wizard to create a new account. For reference, the Power Management tab is missing when I go through Properties, and I don't have the option to roll back the driver. Please refer to the following steps . Feb 6, 2024 · I forgot my Windows 11 pin. " I am an administrator on the computer and it has a supported fingerprint reader. The I forgot my pin link starts the Microsoft account wizard but fails. ; On its blue screen, copy/paste the below code and hit Enter. All of them say Something went wrong. While trying to restore the apps and data it asks me for my old pin number, but when I enter it, I get the message "Something went wrong try again later". One day I decided to purchase a Windows Hello Fingerprint Scanner from Amazon, and before the driver automatically installed on Windows 10, however just after 3-4 days, I've started to receive "This option in unavailable--click to learn more" and "Something went wrong. Thank you for your feedback on your problem here. Windows Update says it is (I check it several times a week). Try again later'. You can try again, or skip this step and set it up later". I don’t think Reddit is down, as I can load those communities through the Safari web browser. And the options for Windows Hello is still the same, before and after restarting. I'm an Independent Advisor and a Microsoft user like you. ” In settings the Windows Hello option is grayed out and says “currently unavailable” and I don’t have a camera compatible with it, even Nov 22, 2024 · Windows 11 says "Something happened and your PIN isn't available. Aug 7, 2024 · Open Windows Explorer and navigate to C:\Windows\System32\WinBioDatabase. Furthermore, in Windows Security, I can set up my fingerprint, but I can't use it. Second thing to try is to create a new User profile on the computer. Windows 11 Home here. But its saying Something went wrong, try again later. " I did notice that I can't locate any Windows Hello driver in my device manager, though unsure if that means anything Mar 30, 2022 · Hello, I can't use my fingerprint scanner because every time I click Sign-in Options then Windows Hello Face, it always says "Something went wrong. Other than the annoying message, is the PC restricted from doing anything? I don’t know exactly how enterprise PIN policies work in MDM, but perhaps something is messed up on Uni IT side for her but not the twins account. More fixes here. It has 'Something went wrong. When I expand the options it says 'Something went wrong. Put in the PIN again - It will give the same message. I tried updating all the drivers but nothing works out. Well, this is not going to help much but I have never cussed more at the stupidity of Microsoft than this pin setting problem. Windows Hello Facial Recognition: "Something went wrong. The camera no longer recognises me, so I have to sign in using my pin. Please try below methods to diagnose the issue. Follow the on-screen instructions to complete the upgrade. I'm sure that I entered the old pin number correctly. Jan 1, 2023 · Note that the below steps will not work for Microsoft account if you have enabled the Only allow Windows Hello sign-in for Microsoft account on this device option. The best privacy online. 0x800706d9 There are no more endpoints available from the endpoint mapper. Jul 26, 2021 · Hi, my name is Claudeir. we weren't able to set up your pin. Nov 21, 2022 · 6. Then, Microsoft Server sent that request to my phone. " This is true for the options for the fingerprint scanner and PIN as well. Something went wrong, try again password issues. The message never arrived, so I try a different method: It allows me two options: A bit late. I always get a pop up from the Windows Hello Option that 'something went wrong, try again later' and doesn't allow me to make any kind of changes. There's an old version of the Windows Hello Face Software Device (HelloFace. Try again later. I have waited multiple hours and I'm still getting the same message even after rebooting the phone. For more information on errors during PIN setup: https://aka. Don't touch the "Connected to whatever domain" setting. but now i can't. If you can't proceed to next method. Welcome to r/IOTA! -- IOTA is a scalable, decentralized, feeless, modular, open-source distributed ledger protocol that goes 'beyond blockchain' through its core invention of the blockless ‘Tangle’. Things I have tried and failed: The update appears successful, but now I am getting this message when I try to log into windows 10 I assume this is because the motherboard looks "new" to the OS. Ive looked it up online and Ive checked updates restarted and deleted the PIN file? Welcome to the largest unofficial community for Microsoft Windows, the world's most popular desktop computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC. PIN login should be working again. when i press it it says something went wrong. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. is on my screen, when I click to set my pin up it brings me to a window saying I need to download an app from the microsoft store, when I click that nothing happens. Second time I had installed simplewall. Welcome to the Microsoft Community. You can try two things. Now, when I log into Whiteboard it says Something went wrong, please try again later 0x80190001 Feb 7, 2023 · Ive tried to change my account password but it literally just loads and then immediately it hits me with "Can't change password, "Something went wrong, try again later". Bottom Line. Using Driver Store Explorer, I deleted all versions of the driver and restarted the computer. Delete the . Solution 2: Try to switch to local account, and the add a PIN code. Feb 5, 2025 · Hi, I can't sign in to my administrator account because i need a windows hello pin and when i try to create a PIN, it says: (Something went wrong. _____ Feb 2, 2021 · I just changed my account to a local one instead. To unjoin a device, go to Settings > System > About > Disconnect from Jul 24, 2024 · You can try again or skip this step and set up a PIN later 1] Switch User Accounts To overcome the problem, you must sign in to a Local User Account and switch to a Microsoft account. " Then it proceeds with phone verification and setting up your face with Windows Hello. Nov 2, 2020 · So I think to myself "Surely there has to be a way to turn this feature off. Copy and paste the . Have you tried your password (or another set up Windows Hello-login like facial recognition)? (If you're wondering how to enter your password instead of your pin, click the key icon (for offline accounts) or the 'textbox and cursor'-icon in case of an MS-account next to the currently selected 'PIN-pad' icon) Dec 28, 2019 · I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. ). Jun 22, 2016 · Previous Post: VMware Fix: Windows cannot find the Microsoft Software License Terms Next Post: 2 Ways to Turn On / Off Airplane Mode in Windows 10 Mar 16, 2025 · If the problem persists, try to remove the Windows Hello feature and then add it again. " After going through the "forgot PIN" procedure about 4 times, it finally went through. ; Clear-Tpm. These are you system Specs. Unjoin the device from Azure Active Directory (Azure AD), rejoin, and then try to create the PIN again. Jul 31, 2023 · Something went wrong. May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). Jul 24, 2024 · Right-click on the Ngc folder and then go to the Properties; Go to the Security tab. Sep 5, 2022 · In this guide, you’ll learn the steps to fix the issue that could prevent you from removing, configuring, or using a Windows Hello PIN to log in on Windows 10. It wouldn’t let me enable PIN or Windows Hello face recognition sometimes saying “feature unavailable”. But somehow, after few updates later, I can't use windows hello to sign in. ' The options to improve recognition and to remove this sign-in option are greyed out. However, it is possible that you or an application disabled this option Oct 12, 2022 · - Now you are back in the login screen again. Delete the old database: Still in Windows Explorer, go back to C:\Windows\System32\WinBioDatabase. You need Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. I have tried to reset and clear the Ngc Windows Enrollment -> Windows Hello for Business -> not configured Device Configuration Profiles - Identity protection -> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Feb 20, 2023 · Fix Windows Hello PIN errors, Something went wrong 0x80070032, 0x801C044D, 0x80090016, 0x8007054f, 0xc0090030, etc, on Windows computers. Brave is on a mission to fix the web by giving users a safer, faster and more private browsing experience, while supporting content creators through a new attention-based rewards ecosystem. I had the same issue for my kid's account, it did not let me log in to see their emails either. I removed my PIN and now Add is greyed out. Nov 17, 2020 · How to set a PIN for authentication in Windows 10 To set up a PIN code as a way to access Windows 10, access the Start menu and then go to Settings (gear icon). g. "Something went wrong and your PIN isn't available (status: 0xc000005e, substatus: 0x0). A vast community of Microsoft Office365 users that are working together to support the product and others. Whenever i tried to boot a different way (i. If you still cannot reset the PIN, you can manually delete the Windows Hello information (including PIN) of all devices through the Microsoft account management website, and then reset the PIN to see if you can reuse the PIN: 1. Upon restart, windows had installed the proper driver and facial recognition was working once again. Nov 28, 2024 · Hello MananOza, I am Ramya. Dec 5, 2021 · Click Add a PIN and add a new PIN code for your account. I tried removing Windows Hello, but it now wants me to sign into my microsoft email each and every time instead. After that it says, "Use Windows Hello to finish setting up your Microsoft account on this device. When I tried to reset my pin it said no internet. You can try again, or skip this step and set up a new PIN later. ; Type in Administrators in the “Enter Jun 25, 2018 · Windows Hello for Business has strong user authentication properties that are frequently and mistakenly assumed to be functioning when the Windows Hello for Business infrastructure is not in place and when a user is using a convenience PIN. Click to set up your PIN again”. What am I doing wrong? I still can’t do forgot my PIN to change it on windows login screen. This change prevents the creation of a PIN in Windows 10 and later version without Windows Hello for Jul 24, 2024 · Something went wrong We weren’t able to set up your PIN. Click Advanced and then on the Change button associated with the Owner. Oct 27, 2020 · Press the Windows Logo and R keys simultaneously to open the Run box. This is a tedious process and I would have rather kept Windows Hello but whenever I go to sign-in options it says "Something went wrong. We would like to show you a description here but the site won’t allow us. 0x8007003B". It has been working fine for a while with no issues, but just recently every So I’m using the Reddit app on my iPhone and lately have been getting THIS message more and more frequently when tapping through my joined-community list. Had to look under "Application and Services" -> Microsoft -> Biometrics -> Operational. However when we log in as another user, the Windows Hello for Business screen popped up and we've set up a PIN for the other user. So I change it and I go into settings and try to change it back from the new PIN. " If I click on PIN, it shows "This sign-in option is only available when connected to your organization's network". Try again later' in red just below the PIN header. When I try to add my fingerprint, it says that "Something went wrong. Activate biometric service: Again, press Windows + R, type services. If it's still greyed out, then make sure "convenience PIN sign-in" is enabled. Thanks Oct 2, 2020 · I was working in school and my computer had to restart for an update. Hello reddit, I recently ran into a problem where this message pops up on the sign in screen upon turning my computer on. Aug 8, 2024 · If all the above ways fail to solve the “something went wrong Windows Hello” issue, you can create and switch to a new user account. What you can try is to re-install windows, that will reset your settings to default, allowing you to gain access to your laptop. ” We would like to show you a description here but the site won’t allow us. What can I do to solve this? Oct 18, 2022 · Make right-click on the Windows icon and select Windows PowerShell (Admin). " In the windows hello fingerprint. What I mean by Microsoft Authenticator is Correct me if I'm wrong, the request is sent from my PC Windows to Microsoft Server for processing that data or something. Corrupted Windows Store components are one of the possible reasons why this Jan 10, 2025 · Yes, after signing in with your password, go to accounts > Settings > Sign-in options > Windows Hello PIN > Click Change PIN > Setup a New PIN and sign in with your device. >"This option is currently unavailable- click to learn more" So I click it >"Something went wrong. I recovered my reddit account just to praise you and thank you so fking much!!!!! I'm trying to fix this issue for hours, tried any tutorial online, anything. basically for a while i could use my finger print to sign in. Idk how to fix it, ive looked on threads, videos, granted myself permission over the NGC folder, reset ACL, NOTHING is working. Apr 19, 2016 · Original Title: Account problems On my windows 10 laptop I have encountered a number of account problems in various ways. Windows Hello facial recognition used to work fine. In Settings > System > Optional Features, remove the Windows Hello feature, then search for and add the "Windows Hello facial recognition" feature. Please try again later. Dec 15, 2024 · when i try to sign in with my pin it says “your credentials could not be verified” then i close and it says “Something went wrong and your pin isn't available (status: 0cx000006d, substatus: 0x0) Click to set up your PIN again. ". " I've tried looking for solutions, but I haven't come upon one that works as of yet. Restart your PC and try to add a Windows Hello PIN again. Press "Set PIN" - Enter Password - MFA - Now you enter a new screen where you are asked to verify you want to reset Windows Hello. try again later. I double checked and manually set all related group policies and settings, nothing appears to work :( The surface is in an OU where only some basic default policies are applied, certainly nothing related to biometrics or Windows Hello. 1. Sep 6, 2022 · Step 6. Oct 26, 2021 · Hello, I experience issues login in Microsoft apps such as Teams and Whiteboard on my computer. Jun 28, 2024 · This is a personal computer, it does not belong to any organization. " for every sign-in option available except for the security key one. I went to Settings and there's a message saying "You need Jan 11, 2022 · Something went wrong. I was having this same issue, but after checking my comment history a minute or two later, I noticed that the comments were actually going through. Fix Windows Hello PIN problems on Windows 10. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. Safe mode) I still get the same result. Any help would be appreciated! "Something went wrong and your PIN isn't available (status: 0xc000005e, substatus: 0x0). We weren’t able to set up your PIN. Steps involved: Download the Windows ISO file from a different computer/laptop, burn the ISO file to a USB of at least 8 gb of free storage still using the same computer. Sometimes it would say "Something went wrong. Double-click on the Windows Firewall service to bring up its Properties dialog. Press Win + R to open the Run dialog box. After subsequently closing it, any further attempts to open the app just yield: "Something went wrong You'll need to reopen Apple Music, and then try again. also recently the bluetooth also broke and when i tried Aug 17, 2022 · I've tried setting up a new pin but then it says "Something Went Wrong We weren't able to set up your PIN. PIN option is unavailable (Windows Hello PIN option missing). Search privately. " This is after multiple computer restarts, and upgrading my computer to windows 11. Help please. Now Windows Hello facial recognition just refuses to work. ms/PINErrors When trying to reset the PIN it says "Something went wrong. But hey. ms/PINErrors While trying to restore the apps and data it asks me for my old pin number, but when I enter it I get the message "Something went wrong try again later". We weren't able to set up your pin" with the option to retry, which just brings up the same error, or 'set up later' which just kicks me back to the login screen. The Trusted Platform Module, which is used to secure your PIN on this device is not available right now. For reference, the Power Management tab is missing when I go through the properties for the device, and I don't have the option to roll back the driver. Threats include any threat of violence, or harm to another. " Underneath there is an exclamation mark with "something went wrong. I click that and AM closes. May 4, 2023 · I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. Sign out, sign in, and try to create the PIN again. Apr 30, 2018 · I have just bought a new Surface Book, completed all the updates to v 1709 and I have tried to set up Windows Hello. If I try to set up a Fingerprint recognition (Windows Hello) or any sort of PIN/ Face recognition, I get the message "Something went wrong. inf) still installed. I went to the settings to turn my PIN back on, and sure enough, I'm not allowed to. Try again later turn on convenience PIN login, enable windows hello for business, enable biometrics, etc. I would love to help you today. To fix Windows Hello PIN when you can’t use, change, remove, or add a PIN to your account, use these steps: Open Start. " Can't get it to work at all. " Resetting the PIN doesn't fix the issue. Try to create it with your existing Microsoft account, or as an offline account if Windows 11 will let you. " So I, as the administrator, go to settings > accounts > Sign-in options and find Windows Hello PIN is unavailable (which doesn't make any sense because I literally use it every time I log in. It tells me that I have to set a PIN. msc” (without quotes) in the Run field and click OK to open the Services app. Something went wrong. Now I cannot even enable it again. Nov 19, 2023 · Something went wrong Please try again later. Once you complete the above steps, the Windows Hello PIN for every user account will be deleted. Once there, I see a few events about the failure to start Biometric Service followed shortly thereafter by the Biometric service starting. Here are the steps:: Go to Settings > Accounts and locate your account. Browse privately. " I've tried all the so-called "fixes" posted online: Uninstall/reinstall webcam, SFC, DISM, edit registry, delete certain folders, reset TPM, etc. I believe I have everything setup in place for PIN reset to work but it doesn’t :( configurations profile ( PIN recovery ) is setup in Intune and successfully deployed Microsoft pin reset production in AZURE is enabled. Open Windows Settings (Win + I), go to Windows Update, and check for updates. " With another "learn more" button So I click that Aug 19, 2022 · “Something went wrong and your PIN isn’t available (status: 0xc000006d)” is another variation of Malware infection, system file corruption, and permission errors can disrupt the PIN login option in Windows. Feels like it’s getting up to ~25% of the time now. Some errors are transient and resolve themselves; Sign out, sign in, and try to create the PIN again; Reboot the device and then try to create the PIN again; Unjoin the device from Microsoft Entra ID, rejoin, and then try to create the PIN again. I looked through all the suggested like NGC file, DISM command, gpedit. I suggest that you try to delete the folder where the PIN information is stored and then try again. I am connected to VPN and everything else is working just fine. Feb 12, 2025 · 5. Close Windows Hello, and then try going through the setup again. Log in is working with the fingerprint I have set up put I want to use another finger. I have been struggling to find an answer on how to change my PIN. etc Click to set up your PIN again. I keep going to Settings>Accounts>Sign-in options and looking at the different options, but my computer is telling me that "Something went wrong. Upgrade Steps: Back up data. On the lock screen, press any key to view the Sign-in screen. I apologize for the inconvenience caused. I am asked to input my pin which i do, and then I just get the message "Sorry something went wrong, couldnt turn on the camera, make sure its working properly" I have confirmed that the camera is working to take photos. Since this is my personal device with no group policies, I am puzzled about what could have caused this issue. e. When I try to login I have no option to put in my password, (when there’s usually an option to do so) only a Sign in, and it has me sign into my Microsoft account. I will help you on this. But after synchronizing and restarting the device, both users cannot use their PIN to log in and it shows "Your credentials could not be verified" and after pressing "OK", it shows that "Something went wrong and the pin thing makes me think of managed computers This is Windows Hello, which can be set up if you use a Microsoft account when setting up Windows. The next screen wants me to create a Windows Hello Pin & you can only click next. " Hi. Immediately after you create a Microsoft account with your Hotmail or Live email the installation procedure asks you to create a PIN. jqe fcn wexsn qtvgd rjbcvi gbhqh mtjobhp rlhw jzlhbx athx pbwu hbwe fas eerx vpcdve