Windows hello face this option is currently unavailable this setting is managed by your organization. - Microsoft Community.
Windows hello face this option is currently unavailable this setting is managed by your organization msc and click OK. The only thing I am seeing is in settings, under Accounts>Sign-In Options>PIN (Windows Hello) on my machine (which is working), I see "this option is currently unavailable" and "This setting is managed by your organization. Sep 14, 2022 · Press Windows key + R to open the Run command line and type regedit. All the buttons are Jan 3, 2020 · I cannot find the setting to set up facial recognition as a sign-in option and on the top of the page, it says 'some settings are hidden or managed by your organisation'. Hopefully, this works for you. Someting went wrong. Restart your PC and try to add a Windows Hello PIN again. Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. Thanks Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Copy and paste each command individually, then press Sep 30, 2019 · I just bought a new laptop the other day and for the first few days I had no problems setting up a pin and fingerprint sign in. Version 22H2 May 29, 2020 · Hello, my Windows Hello Fingerprint and PIN have recently stopped working. Sep 4, 2022 · Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" How to resolve the fingerprint recognition. msc . You may need to reregister your Hello options if needed. You want to make sure your computer has an IR (infrared) webcam capable of facial recognition. If not, please try below suggestions: Type "cmd" in the search bar. This option is currently unavailable - Click to learn more -To try and solve this issue, I enabled Windows Hello for business from Intune -> Device -> enrollment -> Windows hello for business. al/25cXVn----- Oct 6, 2024 · In your description, you are unable to set up Windows Hello. Type regedit and Thanks for your post in Microsoft Community. " Then it proceeds with phone verification and setting up your face with Windows Hello. Mar 22, 2020 · 3) Modify Group Policy Settings (for Pro version only) Updates might have modified some of the crucial settings of Group Policy. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". Restart the computer and see if you can edit your Hello options. I get a message in settings which tells me 'this option is currently unavailable-click to learn more' then 'Sorry-this option isnt working for your organisations resources. please help me to figure this out. Press Windows key + R key together from the keyboard. The same day, I went to go check my password to change it but then saw that under the PIN(Windows Hello) bar, it said "This option is currently unavailable". In my case, it was simply a misconfigured Group policy setting. Try again later". " Jan 30, 2024 · Windows Hello managed by your organization (I'm IT Admin) It all began after my hard drive got replaced and once I unlocked via BitLocker, i no longer could use windows hello. Nov 9, 2022 · For Intune, also check the Windows Hello for Business enrollment settings under Devices/Windows/Windows enrollment. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. Sep 22, 2016 · All users log in with domain credentials. Contact your admin for more info". Jul 31, 2024 · Also, you see the notification, “Some of these settings are managed by your organization. Apr 20, 2022 · Hello, I'm Greg, 10 years awarded MVP, here to help you. My login screen shows my personal account but I think one of the work accounts is controlling my Windows Hello settings. You can do this by following these steps: Open the Settings app on the affected device. After that, click Get Started and follow the on-screen instructions to reset Fingerprint and Facial Recognition. Make sure to Restart your computer for the changes to take effect 9. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. I can’t set up Windows Hello under Settings > Sign-in Options because the Fingerprint “Set up” button is grayed out. Two are set up as work emails and one is personal. The device is AAD joined - no on prem. I've done a search and tried the following things: Uninstalled the camera in Device manager, restarted and reinstalled. Around the same time it stopped working we applied a sharedpcmode policy on this users device. This means it’s likely your Cert. Ensure the "Turn on convenience PIN sign-in" policy is enabled. Jun 10, 2024 · Based on my research, the way you have configured to enable Windows Hello is available at device enrollment, if the device has already finish enrollment, you should Use identity protection profiles to manage Windows Hello for Business in Microsoft Intune after device enrollment. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. For automatic scans of missing or outdated drivers, we recommend using specialized software. I think other small issues are connected to this in my environment as well but ill confirm once i solve this issue first. Restart your Surface. Jun 22, 2022 · Hello, I am entirely unable to enable Windows Hello in our network. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Jun 22, 2024 · Let's resolve the issue with Windows Hello PIN configuration. We use only Windows 10 21H2 clients and Windows Server 2019 domain controllers. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. ; Next, follow this directory path: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DataCollection. It is also highly likely that you will need to update the webcam Sep 20, 2019 · Hello Windows not working | Some of these settings are hidden or managed by your organization Hello All my thinkpad e480 was recently formatted and since then the fingerprint doesn't work moreover the Windows Hello isn't working. P build too. Jun 13, 2020 · And when I continued without setting it up, my face, which it had been using already for a while, was gone. Delete Old PIN Files • Open File Explorer and go to this location: Dec 11, 2024 · Conclusion. Apr 2, 2020 · It's possible that Windows Hello isn't available on your machine because of the restriction set by your organization's admin. When I click on them I am given a something went wrong message. Nov 27, 2024 · Hello, this is Emily. Some of these settings are managed by your organization - Microsoft Community. Jan 10, 2024 · For security reasons I had to change my PIN (Windows Hello) that is managed by my organization. Jun 19, 2021 · Which Windows 10 build are you running - 1909, 2004, 20H2 or 21H1? If you turn off ‘Require Windows Hello Sign in for Microsoft accounts’ can you setup &/or change the sign in options? What is the full make & model of the HP? Does it have a infra-red camera which is required for face recognition? Nov 21, 2022 · 6. Try using the Registry editor, follow the steps below:. Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. I had mine set to Enabled. My name is, Zadee. Uninstalled and reinstalled Windows Hello Face. However, after a week I was randomly given the option to set up a fingerprint on the sign-in screen. If not, it's best to ask the Organization's admin if indeed these settings were intentionally disabled for some reasons. Double-click Windows Hello Face Software Aug 28, 2023 · I can't set up, remove or modify my Windows Hello sign-in option. Under "Windows Hello PIN", click on "I forgot my PIN". May 30, 2017 · Start > Run gpedit. the device manager as the biometric installed and and the control panel shows I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. However, I found a thread that discussed the same issue as yours. But User can not enable Windows Hello from their Computer using their Work account. Over the past few days, the settings sign-in options tab display the Feb 18, 2023 · Thanks for reaching out. Navigate to Computer Configuration > Administrative Templates > System > Logon. Click Accounts and select Sign-In options. Feb 1, 2020 · Double-click Windows Hello Face Software Device. Nov 7, 2023 · Windows Hello is disabled for users and says ‘This option is currently unavailable’ for Facial recognition, Fingerprint and PIN. Question: Whether… Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Solution for "Windows Hello PIN - This Option is Currently Unavailable" Check Security Settings: Open the Group Policy Editor (gpedit. When I clic on any of these options, it says "Something went wrong. Reboot your PC if Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". Reset Facial Recognition and/or Fingerprint Options Press Windows key + I to open Settings. If you can't proceed to next method. • Look for Windows Hello PIN and try setting it up there. 1. I contacted one of the IT managers of the company that suggested to run a CMD command as admin with the promise that re-booting after that I should have had the possibility to setup a new PIN. Open the Services pane and stop the Biometrics service. Also are you on 2016 for your domain controllers? M$ informed me that there is a bad update for 2019 that can cause hello issues. Enable Windows Hello Sign-in Options May 11, 2020 · I was able to get mi pin to work simply by going to settings->accounts->your info->then click on sign in with a local account instead then after i complete that restart laptop repeat the process, settings->accounts->your info->then sign in with microsoft account after you do so itll ask if you want to set up face recognition then will ask to Oct 31, 2016 · Dear forum users, Somehow, we are experiencing issues with the newest Windows 10 Enterprise builds. I have one user who is getting the above message since 2 months ago. Your immediate reply and response are highly appreciated. I can confirm this by going to Accounts > Sign-in options and see "This setting is managed by your organization. I have configured all Windows Hello GPO's according to these two links: Can't enable Windows Hello - Some settings are managed by your organization Sep 10, 2020 · 8. Accounts: Choose Accounts and then select Sign-in options. Windows Hello Face. Aug 17, 2019 · 1. Oct 10, 2023 · The first time this happened, I tried reinstalling drivers to no avail. Checked the TPM hasn't been disabled Feb 21, 2024 · Changing windows pin without hello/windows hello pin this option is not currently unavailable SOLVED Hi! I couldn't change my windows login pin code, because the settings said "This option is not currently unavailable" and requested a corporate or a school account to proceed, but since I don't have either one, I had to figure out something else. With simple solutions like signing in with a password or using the "I forgot my PIN" option, you might be able to resolve the issue. If you are experiencing the reported problem on computers that have been set up for an organization (e. Harassment is any behavior intended to disturb or upset a person or group of people. Besides in Settings > Accounts > Access Work & School, check if there are any accounts in Settings > Accounts > Email and Other Accounts or a work or school account are still in Windows Mail App > Settings > Manage Accounts. Nov 5, 2018 · This means that there is not a GPO that is blocking your use of PINs and the message “THIS SETTING IS MANAGED BY YOUR ORGANIZATION” is very misleading. How can I get the Windows Hello set up to allow my personal account to manage the settings for login? Thank you. Sep 2, 2024 · windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. for e. I find this very strange as other people who also encounter problems involving biometric access don't have access to fingerprint recognition either yet I do. This appears to be the only place in Settings where this message appears. Jan 11, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. The solution to using PIN’s on a domain is quite easy: Open Group Policy Editor and either create a new policy or edit an existing one Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. Press Win + R to open the Run dialog box. " Jul 4, 2019 · Also, I was looking on Sing-in options and I found an other message: ''Some setting are hidden or managed by your organisation. Enable "Turn on convenience PIN sign-in" using Group Policy. Dec 7, 2024 · I've just recently fixed the "This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns. If you encounter the same issue, you can try them to solve your problem. Jan 11, 2023 · For some reason, my system keeps telling me that some settings are managed by my organization, but I don't have any organization accounts connected, plus I'm on Windows 11 Home single-language, and it doesn't let me send diagnostic data for my W. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and remo… Dec 26, 2016 · The message you see within your settings that says Some settings are managed by your organization is true, but your Google search led you to the wrong Group Policy. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. I'll do my best to help you. It says (this option is currently unavailable). We use cookies for personalizing content and ads and providing social media features. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. Resolution. - Microsoft Community. Right-click on the Start icon and choose Run. Contact your admin for more info. Possible Solutions to Windows Hello “This option is currently unavailable” Clear the NGC folder After that it says, "Use Windows Hello to finish setting up your Microsoft account on this device. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. However, if I try logging in with either of these options, it tells me the Credentials could not be verified. May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Windows still presented this as an option through a notification popup and the user was able to enroll facial recognition even though it is disabled and the user Jun 28, 2018 · When I go to login, I have options for facial recognition and pin. I'm an Independent Advisor and a Microsoft user like you. I loved windows hello face, very convenient. The following GPOs are set: Computer Configuration > Policies > Administrative Templates… Oct 17, 2023 · -----Become or hire the top 3% of the developers on Toptal https://topt. The 'Sign-in options' window is lacking the possibility to change the settings. What Oct 17, 2023 · Note that this problem may come in different forms, including Windows hello PIN This option is currently unavailable, This setting is managed by your organization, This option is currently unavailable Something went wrong try again later, This option is only available when connected to your organization’s network. These settings need to be “Not configured”. "Turn on Convenience PIN sign-in" policy (as above) must be enabled. '' on Windows Hello it's says: ''This setting is managed by your organisation. Therefore, I can't even change my pin. After setting one up, I was able to use my fingerprint for a week before losing access to it and the "This option is currently unavailable" message was displayed in settings. Try again later. May 20, 2023 · Fix: Some Settings Are Managed by Your Organization in Windows Update (Solved)After upgrading to Windows 11/10, users might see an error which states “Some s Sep 4, 2022 · Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" How to resolve the fingerprint recognition. If your hardware is supported and Windows is up to date, you can enable Windows Hello: Open Settings: Go to the Start menu and select Settings. Check if the Windows Hello option is now working. Under the Driver tab, hit Uninstall device. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. Therefore, we would recommend to launch the Group Policy Editor and check/edit the settings related to Windows Hello functionality. Option 2: Restart Biometric Services. If any of these settings are configured in any way, Windows Hello for Business will take precedence on the computer, and not allow the regular Windows Hello to operate. Your usage information on our website will be used for social media, advertising, and traffic analytics, or shared with our partners. Some of these settings are hidden or managed by your organization. Pres Windows key, type gpedit, and press Enter. Right-click on the Command Prompt search result and select "Run as administrator". " Underneath there is an exclamation mark with "something went wrong. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. It says "this option is currently unavailable" for face recognition, fingerprint recognition and PIN. And I want it back. Please refer to the following steps . I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. " And yes, my surface is fully updated. I have gone to the Lenovo site to install drivers to try and get everything updated. I went into the settings it says that this option is currently unavailable and that "something went wrong, try again later. Whats funny is on a Windows 10 box i was able to setup just fine but I Nov 28, 2024 · The issues you’re facing—Windows Hello sign-in options being unavailable and the "some of the settings are managed by your organization" notification—suggest that your system settings may be influenced by a group policy or account restrictions. " and "Set up" button is disabled. Threats include any threat of violence, or harm to another. You can manage your own privacy settings. 3: Update driver. Type Sep 21, 2023 · Sign-in options some of these settings are managed by your - Microsoft Community. Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. You might have a work or school account connected to that device. I am not sure if this stops Hello, but I have reversed this change. Tap or click here to fix it' This is the case for Hello PIN / Face/Fingerprint. Sign-in options some of these settings are hidden or managed by your - Microsoft Community Mar 21, 2023 · Hi TzvikaAvni, I'm Christine, a Windows user like you. Presumably this has something to do with the “Some settings are managed by your organization” banner in red at the top. Click on "Accounts" and then click on "Sign-in options". I don't know what to do. Thanks Jan 24, 2019 · Tour Start here for a quick overview of the site Help Center Detailed answers to any questions you might have May 15, 2024 · Hello,I have recently purchased a DELL Inspiron Laptop 14 where; I was setting up the Lock Screen Settings. Apr 4, 2024 · Is your PC connected to work, school, or an organization? Please check by going to Settings > Accounts > Check for access to work or school. Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. Locate Fingerprint or Facial Recognition options and click Remove under them. To enable the options in the Sign-in options page in Settings, follow these steps: Option 1: Using Command Prompt. This article has provided exceptional solutions to resolve the "Windows Hello PIN this option is currently unavailable" problem. Check Sign-in Options • Go to Settings > Accounts > Sign-in options. Under the Sign-in Options, The Facial recognition (Windows Hello) feature, which I expected Jul 4, 2024 · Environment: -No UPN matching between onprem AD and Azure, Third party federation and User provisioning . This has been going on for 3 months now, so trying "later" is definitely not working. You want to scrutinize these: Computer Configuration\Administrative Templates\Start Menu and Taskbar Aug 13, 2021 · This option is currently unavailable - click to learn to more. Oct 8, 2024 · I have reviewed the issue, and from my understanding, Here are simpler steps to try for fixing the "Windows Hello PIN" issue: 1. Please see the second screenshot below. Aug 15, 2016 · The reason is that Windows Hello is managed differently on domain joined computers, starting with the anniversary update. '' and on sync your settings: ''sync is not available for your account. There is a message above stating that ‘Some of these settings are managed by your organization’ Machines are connected to Intune and Windows Hello for Business is enabled there at the tenant level. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". specs: Edition Windows 11 Home Single Language . All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Jan 15, 2016 · Windows 10 has an awful lot of options in its new Settings app, but from time to time, you may encounter a setting that's grayed out, with the message "disabled by company policy" or "Some settings are managed by your organization". To get it to work you have to follow these steps: 1) Setup a Group Policy Central Store (you should already have that) 2) Get Windows 10 Anniversary Update Group Policy Templates. Dec 5, 2021 · Hello returnx I'm Diane, an Office Apps & Services MVP specializing in Outlook, and I’m happy to help you today. In this article, I have compiled a list of possible solutions for you to try to resolve the issue – Windows Hello “This option is currently unavailable”. depending on your setup verify that your PKI cert is still reachable by all of your DCs. Jan 19, 2020 · I understand that you are facing issues with Windows Hello PIN on your PC, and I certainly appreciate your efforts in trying to resolve the issue by following certain troubleshooting steps. It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. Note: If prompted with a checkbox stating "Delete the driver software for this device", leave it uncheck then hit Uninstall. -" problem on my HP laptop. Feb 4, 2025 · In this article, I have compiled a list of possible solutions for you to try to resolve the issue – Windows Hello “This option is currently unavailable”. " It's been three weeks - and seems I'm stuck with the temp numerical pin. and nothing I do works. Aug 11, 2020 · Windows Hello - This Option is currently unavailable. Nov 21, 2019 · Harassment is any behavior intended to disturb or upset a person or group of people. Sep 24, 2024 · If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. Here's a step-by-step guide to resolve these issues. But issue persists, What do you think could be the issue. Open Device Manager, expand Biometric devices. 2. Oct 14, 2024 · Hello. As a result, I can’t set up the fingerprint scanner for Dec 12, 2023 · In this post, MiniTool Partition Wizard provides a couple of feasible solutions to the “Windows Hello PIN this option is currently unavailable” issue in Windows 10. . May 20, 2024 · Haing an issue trying to improve the security of my PC by adding Windows Hello. How do I resolve this issue? Thank you for any solutions. Windows Hello: If Windows Hello isn’t available, you may need to enable it in Group Policy Editor or check your organization policy if Aug 30, 2021 · fingerprint in windows hello says : this option is currently unavailable this is what it say. Can you go to Settings > Accounts > Access Work or School, is there an organization email listed here? If so, click on it, and then click disconnect. _____ Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. Possible Solutions to Windows Hello “This option is currently unavailable” Clear the NGC folder May 25, 2017 · Find your Windows Hello driver, right-click on it, and select Remove driver software… Restart your computer One the next startup, Windows 10 should automatically detect Windows Hello, and install the latest driver for it Once Windows 10 installs the driver again, try running Windows Hello to see if the issue is resolved. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. I update driver , uninstall and reinstall the fingerprint device , and go to BIOS settings but I don't see the restart fingerprint device on bootup ( or something like this , there is nothing ) Sep 14, 2019 · I just reset my Thinkpad X380 to fix a driver issue and now I can't set up a pin or use fingerprint as all the Windows Hello options are greyed out and say currently unavailable. All 3 Policies under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured" I have Windows Hello enabled in Intune for all users in my tenancy. We determine that there may be some issues with the configuration information about Windows Hello (biometric services and caching of PINs). Looks like you're unable to set up your PIN as it says that your settings is being managed by an organization, thiss issue usually occurs when a work or school /AD account is signed in on the device. ” As a result, you can’t enable the Windows Hello settings, facial recognition, fingerprint recognition, PIN, and Dynamic lock. Mar 26, 2021 · I noticed that the section "Sign-in options" had the message "Some of these settings are hidden or managed by your organization" even after I had disconnected my work account from my PC and am signed in only to the Teams app. g. However, on all 5 problem machines I see "This option is currently unavailable" and Oct 22, 2024 · Cookie Settings. May 21, 2019 · Yes it is properly detected, the real issue seems to be that i cant get that "Some settings are hidden or managed by your organisation" message to dissapear :(It block all windows Hello options from me (fingerprint + add a PIN) Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. I'll be glad to help you today. Method 2. Windows 11 Enterprise Windows Hello can not be enabled "Some of these settings are managed by your organization "We have Windows 11 23H2 Enterprise Endpoints with Hybrid AD. " The Windows Hello Face works, but it just doesn't recognise me. Jun 10, 2024 · *Some of these settings are hidden or managed by your organization. msc). " below that. Once you open Run dialog box, insert services. Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ 1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. I. Now it lists all the windows hello options as "currently unavailable" and "something went wrong, try again later. As stated above. -Hybrid Entra Joined devices -Enrolled to Intune using device credentials as SCCM is setup with co management (Cloud Attach). Feb 3, 2022 · I've set a temporary numerical pin -- but it's telling me Windows HELLO is "currently unavailable" and "Something went wrong. Dec 31, 2020 · I have three email addresses that I use on Outlook. One of the things that you can try is deleting the contents of NGC folder and see if that helps. bymvb jazf fbbzs iyla leeiht opgx dwcvb hnk bplo geysj akrmy pxron ixq trgu hjkeasc