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Publish and Distribute Content If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account: If the email associated with your Facebook account has changed, you can reverse this. Aug 15, 2020 · Facebook isn't everyone's go-to social network as it once used to be. If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account: If the email associated with your Facebook account has changed, you can reverse this. You can click this link to reverse the email change and secure your account. Enter your information and proceed, even if you weren't hacked. 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